Frequently Asked Questions

Curiosity is a major turn on

The Basics

iDeal who?

That's iDealgasm. Not a household name just yet, but we’re working on it. Launched in 2011, iDealgasm creates exclusive deals that save you 50%-100% on the best the adult entertainment industry has to offer.

100% off? Yeah, right.

You read that correctly. How can we offer such big discounts? Magic. Actually, we harness the power of the almighty Internet to round up like-minded folks who are looking for some satisfaction. We negotiate a special price with our partners to benefit both parties. You get an eye-popping discount. They get new customers.

I get bored easily. (Yawn.) Got anything that’s off the beaten path?

Abso-frickin’-lutely. Variety is our middle name. Well, technically it’s "Deal," but you get the point. Our offers cater to the most eccentric connoisseurs of adult entertainment. You’ll find a full range of content and products from the basic to the bizarre. What you won’t find, however, is anything illegal. We’re fine, law-abiding citizens, thank you very much.

Help! I’m having a problem with the site. What should I do?

Relaaaaaax. Take a deep breath. And click here to get assistance from one of our highly trained customer support specialists. We’ll make it all better.


Signing up

Okay, I’m feelin’ you. How do I sign up?

Just takes a second. Signing up is free and easy. See that "SIGN UP" tab up at the top of the page? Click it. Then tell us a little bit about yourself and click the "SIGN UP" button. So easy a naughty schoolgirl could do it. By the way, you can catch a glimpse of our daily deals without joining, but a free subscription is required to purchase deals and to hook up your friends through our referral program.

I hate having a gazillion passwords. Can I just sign up using my Facebook account?

It’s easier than updating your status! To sign up through Facebook Connect, click the "SIGN UP" tab up there at the top of the page. On the registration page, you’ll see an area to log into your Facebook account. Enter your user name and password, then accept iDealgasm, and you’re ready for action!

There’s gotta be a catch. So how much does it cost to sign up?

Nothing. There are no catches, no registration fees and no worries. We get our cut by negotiating with the adult entertainment companies. Our goal is to pass the savings onto you…not to stick you with a bill when you get started.

Will you make it worth my while to refer friends?

The more the merrier. And the fatter your pockets. We’ll hook you up with $11 in Gasm Bucks for every friend you refer. A credit will be posted to your account upon their first purchase. Everyone wins!

Why should I fill out my preferences?

Why wouldn’t you? Telling us what floats your proverbial boat lets us service your needs with a personal touch. Whether you’re just curious, bi-curious or have an insatiable curiosity, we have a wide variety of offers tailored to your specific preferences. The more you tell us, the more streamlined and customized your experience will be.

I’m on the go a lot. A mobile app would come in handy. Got one?

It’s in the works. Soon, we’ll be launching an iPhone and Android app so you can have anytime, anywhere access to the best deals on the planet! Buying an iDealgasm deal

I’m not getting your email alerts. What’s going on?

Overzealous spam protection is going on. Check your spam folder. If you see our alerts in there, simply click the "not spam" button or add to your address book or safe sender list, so our email gets to your inbox. If you don’t see our alerts in your spam folder, please contact us and we’ll get it straightened out.


Buying an iDealgasm Deal

It’s go time! How do I purchase an iDealgasm voucher?

Now you’re talkin’. Simply click the "BUY" button on any live deal, select your payment method, click "COMPLETE ORDER" and—boom—you’re good to go! If you haven’t already signed up, you’ll be asked to do so as you complete your purchase.

I’m ready to close the deal. What type of payment methods do you accept?

All the big ones. iDealgasm currently accepts Visa, MasterCard, American Express and Discover Card. Sorry, we don’t except tokens from Larry’s Pole Dancin’ Emporium.

Is there a minimum number of deals that must be bought for my discount to kick in?

Nope. A deal’s a deal. You’ll get exactly what you paid for, right when you pay for it. The great thing about iDealgasm is that, unlike other group discount sites, there’s no minimum number of orders needed to activate a deal. When we say "the deal is on", it’s on.

I’m confused. Do I get billed when I purchase my voucher or when I redeem it?

Good question. You’ll be billed when you click the button to confirm your order. After that, you won’t be charged anything else when you redeem your voucher with our partners.

I’ve got a friend who’d be all over this. Can I buy a gift for someone else?

How thoughtful of you. Of course you can spread the love with a friend or that special someone. Just click the handy "BUY IT FOR A FRIEND" button on the home page. *Gift-wrapping services not included.

I like to buy in bulk. Any limit to how many vouchers I can purchase?

We applaud your enthusiasm. Check the fine print. Every deal is different. Some may have a cap for individual purchases. But overall, there’s no limit to the total number of vouchers that can be purchased per deal.

Dammit, I missed the deal! Can I still purchase it?

Unless you’re Superman, we’re afraid not. Once the clock hits 0:00 on a deal, it’s done. Each deal is available for a limited-time only. So if you see something you like, pounce on it. Procrastination and big savings don’t often mix.


Redeeming an iDealgasm Deal

Time to put my iDealgasm voucher to good use. How do I redeem it again?

Lucky you. For online purchases, you’ve got a unique ID and passcode that gives you instant access. For local purchases, please bring a valid, government-issued ID, like a driver’s license or passport, to confirm your purchase. We’ll make sure you’re "on the list"! By the way, save a tree…there’s no need to print out your voucher. It’s for reference only.

I’m rarin’ to go. How long do I have to wait to use my voucher?

Use it right now! Your vouchers are ready to use instantly. Once you’ve checked out, we’ll send you an e-mail confirmation with all the glorious details you need to enjoy sweet redemption. Are you still reading? What are you waiting for? Redeem that deal!

I totally forgot that I purchased a deal a while back. Do my vouchers ever expire?

All good things come to an end. Check your voucher or the "Fine Print" section of the deal page for the expiration date. Some vouchers are valid for quite a while, so you may still have time to make the most of your voucher if you hurry.

I’ve got a few deals lined up. Where can I find them on the site?

They’re always waiting for you on your account page. Just log in and click "MY ACCOUNT" to revel in your impending good fortune.

I changed my mind. Can I get a refund for my voucher?

Sure, no worries. We'll give you a credit towards future deals in the form of Gasm Bucks. Unfortunately, we cannot post a refund to your credit or debit card.


Safety

Hey, the company on my voucher went out of business. What’s up with that?

It’s uncool and it’s our bad. Our team spends countless hours scouring the adult entertainment industry for the most reputable merchants out there, but stuff happens. It’s possible for a featured merchant to go out of business (hasn’t happened yet). If, for any reason, a merchant cannot fulfill their obligation as a result of going out of business, iDealgasm will give you a credit in the form of Gasm Bucks for the full paid amount for your purchased voucher.

Your site is safe, right? The last thing I need is to have my personal info stolen.

We’ve got your back. Have you heard of SSL encryption? We use it. It makes sure all your sensitive information is transmitted directly to a secure electronic vault. Want to see our protection in action? Observe the "https" in your address bar. The extra "s" stands for "secure." If you’re more visually stimulated, look for the small padlock in the status bar at the bottom of your browser window.

Let’s face it…the industry’s kinda shady. How do I know iDealgasm is on the up and up?

Fair point. We may be new, but this is no one-night stand. We have formed partnerships with some of the most popular and reputable companies in the adult entertainment industry. We’re eager to grow iDealgasm, and short-changing customers would be far from iDeal.

How about you give me some technical jargon that makes me feel okay about your merchants?

Hang on, let me get our lawyer. Okay, here’s what he says: "All merchants go through a rigorous screening process to ensure they are in compliance with United States Code, Title 18, Section 2257, which states that all models, actors, actresses and other persons who appear in any visual depiction of actual sexually explicit conduct appearing or otherwise contained in or at this site were over the age of 18 years at the time of the creation of such depictions." More questions? Ask away by clicking here.


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